Having interviewed for a range of Customer Services and Call Centre positions I am very familiar with the different types of interview questions you will come across. Some will be directed towards discovering how capable you are and whether you possess the essential skills such as communication and customer handling, while others aim to find out how committed you are and how long you will stay in the role. (more…)

A career in Sales, Marketing and PR can be lucrative, exciting and interesting for those with the right temperament. This article contains a sample of the types of interview questions you will encounter in interviews for positions such as Sales Executive, Sales Representative, Sales Agent Sales Advisor Sales Manager Account Manager Head of Sales. (more…)